Lee Cockerell is the former Executive V.P. of Operations for Walt Disney World.
Lee was born in Bartlesville, Oklahoma, attended Oklahoma State University, and served in the US Army. He’s authored three best selling books, The Customer Rules, Creating Magic, and Time Management Magic.
Before being responsible for all guest operations at Disney World, Lee held executive positions with Hilton Hotels and Marriott International. Now he speaks, consults, and has his own podcast called Creating Disney Magic.
Listen in as Lee shares the 2 things you must have to be a good leader, some very personal struggles, and how to hire, train, motivate, and lead like Disney.
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Episode Resources & Links
- Books by Lee Cockerell:
- Creating Disney Magic: Lessons in Leadership, Management, and Customer Serivce – Lee’s Podcast
- Thrive15.com – Lee’s learning site for entrepreneurs (use promo code MAGIC for a free 30-day trial)
- More Podcast Episodes
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